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The UPS Store
The UPS Store Hilton Austin INSIDE THE LOBBY OF THE HILTON AUSTIN DOWNTOWN 500 E 4TH ST
AUSTIN, TX 78701
email us call us directions
store hours
HOURS OF OPERATION
We will be open Memorial Day from 10 to 7!
Monday - Friday
7:00 am - 9:00 pm
Saturday - Sunday
9:00 am - 6:00 pm
UPS AIR PICKUP TIMES
Monday - Friday
6:00 pm
Saturday
12:00 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:00 pm
  HOURS OF OPERATION
We will be open Memorial Day from 10 to 7!
Monday - Friday
7:00 am - 9:00 pm
Saturday - Sunday
9:00 am - 6:00 pm
UPS AIR PICKUP TIMES
Monday - Friday
6:00 pm
Saturday
12:00 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:00 pm
 
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Welcome to The UPS Store (Hilton) Austin

The UPS Store Hilton Austin (located inside the Hilton Hotel Lobby) is committed to helping you with your last minute printing needs: Business Cards, Posters, Foam Mounted Signs, Fliers, Booklets, and more.


Package Receiving Guidelines
We receive all incoming packages sent to the hotel, which amount to
hundreds every week.  When delivered by the carrier, our staff will
--Sign for your packages on your behalf
--Enter your packages into our electronic inventory system
--Store your package in a secure location
--Notify you of receipt of your package if you
are a guest registered 
at the Hilton
--Deliver the package to you anywhere on property
For providing these services, your package will incur a handling fee
based upon the weight of the package. 

Click here for chart of handling fees

How to Address Your Package:
Please address your package like this:

Your Name 
Guest—Hilton Austin or Group—XYZ Group Hilton Austin
500 E 4th St
Austin, TX  78701
Recipient’s contact phone number

(Important: if the recipient’s name is not on the address label, your
package may not get delivered.  Please do not simply write “Hilton
Austin” or your event manager’s name on the address label.)

How Quickly Can I Get My Package?
To ensure prompt delivery of your package, please schedule your package to arrive one day before the day you need it.  Because we receive hundreds of packages from several carriers, you must allow processing time on our end after the delivery is made in order for us to log and locate your package.  This is especially important during high volume delivery days. 

Printing Services
We are a full service print shop inside the Hilton Austin.  Save time and money by having your items for your convention printed on site, rather than shipping them to the hotel.  By printing on site, you will be able to submit your files closer to your meeting date than you would be able to otherwise, and you can avoid costly shipping and receiving fees for heavy, printed material.  Click here to request a quote. 

--Posters, Banners, Foam Mounted Signs, Clings
--Business Cards, Name Tags, Postcards
--Reports, Manuals, Presentations, Catalogs
--Binding and Laminating
--and More!

Mailbox Services

Does your business need a Downtown Austin street address?  At The UPS Store, we offer personal and business mailboxes for all your mail and parcel receiving needs.  We can provide Mail Forwarding and Package Receiving Services to customers living or traveling outside of the Austin area.  Give your business a professional appearance with a prestigious Downtown Austin street address.  
Click here to find out more.

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